SOC Remote Support Services – Space Programmes

ABOUT US

Esyen is an engineering company providing high-value services to the Space Industry, supporting major international Customers and Agencies such as EUSPA and ESA. Since 2012, Esyen has been actively involved in key European Space Programmes, including Navigation, Earth Observation and Secure Satellite Communications. We have a strong footprint across Italy, France, Germany and Spain, delivering Ground Segment expertise with a focus on quality, reliability and innovation.

WHAT WE LOOK FOR

We are looking for a SOC Remote Support Services Engineer to support security operations activities within the Galileo programme, working in close coordination with GSMC and GCC-I/D teams.

Requirements:

• University degree (Bachelor’s or higher) in Computer Science, Computer Engineering, Cybersecurity or a related technical discipline
• Minimum 6 years of professional experience in Security Operations, SOC environments or security monitoring activities
• Proven experience in incident handling, security investigations and operational security support
• Experience in SECMON-related activities and security event analysis
• Knowledge of operational security procedures, incident management and crisis handling processes
• Ability to analyse and exploit technical documentation, system design information and data flows
• Experience working in regulated or high-security environments is considered a strong asset
• Fluent English (written and spoken) – minimum B2+ level
• Eligibility for security clearance

WHAT YOU WILL DO

As a SOC Remote Support Services Engineer, you will provide operational security support services for the Galileo programme, acting as an operational interface between GCC-I/D and GSMC.

Your responsibilities will include:

• Collaborating in the creation, review and validation of incident handling procedures for nominal and crisis scenarios
• Supporting GCC-I/D SECMON-related activities, including security investigations requested by GSMC
• Managing and supporting the resolution of security incidents, including those requiring ARB decisions
• Supporting security monitoring validation activities between GSMC and GCC-I/D
• Increasing GSMC system knowledge by accessing and analysing technical documentation, as-built system designs and data flows, and sharing relevant information within the GSMC
• Providing authorisations to GSMC upon request regarding changes in the electronic security environment, in line with GSOP requirements
• Supporting and enforcing GSMC auditing responsibilities for Galileo Operations
• Gathering and exploiting inputs related to system and security events not yet accessible through standard GSMC equipment
• Contributing to the improvement of GSMC security reporting by providing direct operational inputs and analysis
• Supporting crisis scenario management, including acceleration of decision-making processes and escalation procedures
• Participating in coordination meetings, CLA meetings and ARB sessions organised at GCC-I/D level, and producing related reports

OUR OFFER

• Permanent, full-time contract
• No on-call duty and no shift work
• Professional training and continuous learning opportunities
• Supportive and international working environment
• Career development opportunities within major European space programmes

LOCATION

Galileo Control Centre, Ortucchio (AQ) – Italy

Please include in your CV authorisation for the processing of personal data in accordance with Regulation (EU) 2016/679 (GDPR).

The offer is open to candidates of all genders, in compliance with applicable equal opportunity laws.